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Articles on:Teams Phone & Calling
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  • How to get Teams Calling (Direct Routing) Call Log
    This article explains how to get the log report for Teams Calling (Direct Routing), so you can review it for troubleshooting call our routing issues. Go to the Teams Admin Center and find Analytics & Reports - Usage Reports Select PSTN Usage Report, select the Time Range and click View Report In the Report, select Direct Routing, and then click the Export to ExcelIcon on thFew readers
  • Enable Voicemail for SFB online Users
    Cloud PBX Voice mail is a New Service Offering Provided by Microsoft using O365 Cloud PBX. Cloud PBX Voice Mail is ONLY available for Customers who Use O365 Skype For Business Online with Cloud PBX and PSTN calling or Cloud PBX with ON Premise Cloud Connector Edition (CCE). You CANNOT use Cloud Voice mail if you use Skype For Business Server or LYNC Server ON Premise, Nor can it be used with an On Premise PBX/IP-PBX Phone system. General Pre-Requisites for Cloud Voice Mail CloudFew readers

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