Managing Office 365 users and groups
Managing Office 365 users and groups
Sign into Microsoft 365 admin portal
Open your browser and type in “portal.office.com” in the address bar.
Sign in and enter your credentials for verification. After that, this page will be displayed as shown in the image below.

Click on the admin portal at the left bottom corner of the screen, as shown in the image above.
Microsoft 365 admin center will be displayed. This is the home interface that you get when you log in to the admin center.
You can find users and groups on the left side of the page where you can manage your users and groups of your organization, as shown in the image below.
Now you have successfully logged into your MS office 365 admin center.

Users:
When we click on the user's tab, you can find four sub-tabs under the users' tab. In the image shown
below.

Active users:
In this tab, you can find your existing active users. You can create a new user, multiple users or a
template and much more. You can find the interface that you get when you click on active users in the
image below.

Contacts:
Contacts are people outside your organization that you'd like everyone to be able to find. Anyone listed
here can be found in Outlook under People in Microsoft 365. In the image below, you can find the
interface that you get when you click on contacts.

Guest users:
You can create a user account for guests, people who will only use the services on a brief, temporary
basis. In the image below, you can find the interface you get when you click on the guest.

Deleted user:
This is the location where you will find your deleted users. You can restore a deleted user within
30day; when deleted after that, it will be permanently deleted. You can find the interface that you
get when you click on the deleted user in the image below.

How to create a user:
Click on users then go to active users

Click on Add a user

Enter first name, last name, display name, username, password

Assign product licenses and permit apps that you want to give also set location

Optional setting, you can give admin roles to a user

Review and finish adding.

How to change user’s password:
Click on users then go to active users

Click on the user that you need to change password

A small interface will open from the left side and right below the username you will find the
option of reset password click on it

You can automatically create as well as require user to change their password when they
first sign in.
Click on reset password button.

How to Block sign-in:
Click on users then go to active users

Click in the user that you need to block sign-in

A small interface will open from the left side and right below the username you will find the
option of block sign-in click on it.

Check to block this user from signing in
Click on save changes

Give admin roles1. Click on users then go to active users

Click in the user that you need to give roles

Find manage roles option and click on it

You can check what admin role you want to give to a user
Click on save changes

How to delete user:
Click on users then go to active users
Select those users that you need to delete.

After selecting users, you will find an option to delete user next to add user & refresh. Click
on it

Now click on delete users

How to restore deleted users:
You can restore deleted users and their data, except for calendar items and aliases, for up to 30 days
after you delete them. Licenses will be available to assign to other users immediately. After 30 days,
data will be permanently deleted.
Click on users then go to deleted users

Select user that you need to restore

Click on restore

Groups:
When we click on the groups' tab, we can find three sub-tabs under the groups' tab. As shown in the
image below.

Active groups:
In this tab, you can find your existing active groups. You can create a new group and much more. You
can find the interface that you get when you click on the active group in the image below.

Deleted groups:
This is where you will find your deleted groups. Deleted Microsoft 365 groups will be shown here for
30 days before the group, and its associated data are permanently deleted. If you need to, you can
restore a Microsoft 365 group and its data within this period. All other group types are permanently
deleted immediately.

Shared mailboxes:
A shared mailbox can be used by a group of people, like a support team, to receive and send email
from the same email address. Select a shared mailbox to add or remove members, set up automatic
replies, manage aliases, and more.

Types of groups:
MS 365: Create a group email to collaborate. You can also add MS teams for group conversations, files and calendars.
Distribution: Create an email address for a group of people
Mail-enabled security: A distribution list that can also use to control access to OneDrive and Share Point
Security: Controls access to OneDrive and SharePoint and can be used for mobile device management for MS 365.
How to create a group:
Click on groups then active groups

Click on add a group

Select group type

Give name and description

Add owners to the group

Add members to the group

Give email address, privacy type and if you need to create a MS teams to this group

Click create group after reviewing details

How to delete a group
Click on groups then active groups

Select those groups that you need to delete

After selecting groups, you will find option to delete group next to add user & refresh, click
on it

Now click on delete group

How to restore a deleted group
Click on groups then go to deleted groups

Select those groups that you need to restore\

Click on restore

How to add users/owners in a group
Click on groups then active groups

Click on that group in which you need to add members

If you need to add an owner, click on view all and manage owners
If you need to add members, click on view all and manage members

Updated on: 31/01/2023
Thank you!