Articles on: Exchange

How to Convert user mailbox into Shared mailbox from Exchange admin center

Time to execute: 15 Minutes

Login to the Office365 portal here portal.office.com and click on Admin
Click on Admin centers then on Exchange
Now click on Recipients and select desired User and the click on Convert on right side:![](https://storage.crisp.chat/users/helpdesk/website/b2cda77f276a2800/19350411-ed81-4b12-9ae4-423abe_19o1cbh.png)
Now click on Yes to confirm the conversion:![](https://storage.crisp.chat/users/helpdesk/website/844ab3354003a000/86a46763-aa4d-4c00-b191-bf943c_drqkdl.png)

Updated on: 31/01/2023

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