Articles on: Exchange

Creating a New User (Remote Mailbox)

**Creating a New User (Remote Mailbox)**



Start in Exchange Recipient Configuration, under Mail Contact:

![](https://storage.crisp.chat/users/helpdesk/website/8d5eb6da36059000/2d8d7ac5-40b6-4f5a-8ec5-e2b94d_6jctv9.png)

Create New Remote Mailbox:



Choose new User Mailbox, and click Next:

![](https://storage.crisp.chat/users/helpdesk/website/a283a023f54c6000/eb7a565a-b9a0-43d3-9adb-cfcf1a_16lqnq7.png)


Next, you need to select the option to specify an OU**,** and click Browse:



Select the correct OU, and then click OK:



Fill in the rest of the user information making sure to select domain (or email address) as their UPN, and click Next:



Add an Archive Mailbox if required:



Check over the configuration summary, and then click Next:



Once the process completes, click Finish:
Go ahead and force sync**

Updated on: 31/01/2023

Was this article helpful?

Share your feedback

Cancel

Thank you!